Ballpark A to Z
The Gary SouthShore RailCats Baseball Club strictly enforces the following alcohol serving policy: Everyone must be 21 years of age and present positive state-issued photo ID to purchase and consume alcoholic beverages. Service will cease at the end of the 7th Inning. The Gary SouthShore RailCats Baseball Club reserves the right to suspend service at any time at the sole discretion of the management and also reserves the right to suspend service to any one individual at any time for any reason.
Certified seeing-eye dogs and/or assistance dogs are allowed into Steel Yard. No other animals are allowed within the ballpark, unless otherwise permitted by management.
For the convenience of our guests, ATM's are located on the first base side on the concourse and in the team store.
Fans may request player autographs before or after any game. Special pre-game autograph sessions take place on Signature Saturdays. Please refrain from asking for autographs during the game.
Backpacks, diaper bags and other bags are permitted at Steel Yard, provided they can fit under your seat.
BANNERS, FLAGS AND SIGNS
Banners, flags and signs containing advertising are strictly prohibited within the ballpark without prior consent from RailCats management. Fans may display a sign only if it is in good taste and does not pose an inconvenience to other fans. Nothing may be hung over the field walls where it could interfere with gameplay.
Batting practice is closed to the general public. Prior to select games, season ticket holders are given exclusive entry to watch batting and infield practice. For more information on becoming a RailCats season ticket holder, contact the Box Office at 219.882.BALL.
BOX OFFICE (TICKET OFFICE)
The Box Office is located at Steel Yard, 1 Stadium Plaza, Gary, IN 46402
Box Office Game Day Hours: 9:00am – end of the 7thinning
Box Office Non-Game Day Hours: 9:00am – 5:00pm (Monday – Friday), Closed (Saturday – Sunday)
BROADCAST PARTNERS & INFORMATION
All regular and post-season RailCats games will be broadcasted live by the WEFM (95.9 FM) and streamed online at railcatsbaseball.com. Coverage for each game will begin 30 minutes prior to first pitch (e.g., 6:40 p.m. pregame for a 7:10 p.m. first pitch).
CAT COINS RailCats Cat Coins can be used to pay for tickets, food and drinks at Steel Yard's concession stands, and merchandise at the team store. Cat Coins are available in $1, $5 & $10 increments. Call 219.882.BALL to order your Cat Coins today!
Infant changing tables are located in the family restrooms on the concourse level.
CODE OF CONDUCT
The Gary SouthShore RailCats Baseball Club is committed to providing its fans with an enjoyable, safe atmosphere. Our staff will proactively intervene in order to support a family-oriented environment where all guests can enjoy the baseball experience free from the following behaviors:
- Foul or abusive language or gestures
- Intoxication or other signs of impairment
- Inappropriate attire
- Displays of affection not appropriate in a public, family setting
- Disruption of the game or an unauthorized individual on the playing field
- Smoking inside Steel Yard
If someone interferes with your enjoyment of a game, please contact a staff member for assistance.
The Gary SouthShore RailCats offer both full-season and single-game credentials for covering the team at Steel Yard during the regular season and playoffs. All credential requests must be made at least 24 hours in advance of the game that would be covered. To request a media credential, please email Laura Hoover [email protected].
DONATIONS AND CHARITABLE CONTRIBUTIONS
The Gary SouthShore RailCats are excited about helping local organizations in Northwest Indiana and beyond raise money for many types of benefits and projects. All donation requests should be made in writing and dropped off, mailed or faxed to the Gary SouthShore RailCats at least three weeks prior to the date of the event. Please email all requests to [email protected] The nature of the request should be accompanied by sponsoring organization and purpose. We apologize in advance that all donation requests cannot be accommodated.
Part-time and game day positions are available at Steel Yard. Most shifts are during evenings and weekends. Fill out an application online or stop by the Steel Yard to fill out an application in person starting April 1st.
Click Here to fill out an application online.
Interference with a ball in play and trespassing onto the playing field are strictly prohibited by Gary SouthShore RailCats Baseball Club policy. Fans that violate this policy are subject to ejection and/or arrest and prosecution. Please note that these policies are designed for the safety of all our fans.
Letters to RailCats players and personnel should be addressed to that individual and sent to the Gary SouthShore RailCats address of 1 Stadium Plaza, Gary, IN 46402
Eager to serve our fans needs, the Fan Information Representative is available to answer questions and make sure fans are having a great time at the ballpark. The Fan Information Booth is located on the main concourse next to the team store. Ushers are also available to service our fans and located throughout the seating bowl.
FANTASTIC FAMILY FUN
This off-season the RailCats staff was hard at work planning a season full of entertainment for everyone. Check out railcatsbaseball.com for the most up-to-date promotional calendar and join in on the excitement!
Please contact a staff member if you are in need of assistance. The First Aid Center is located behind section 111 near the Express Lane.
Fans are welcome to keep any baseball hit or thrown into the stands. Please be aware that any foul ball or home run can cause personal injury. For your safety, please pay attention to the action on the field at all times. Please keep alert at all times, as the RailCats, City of Gary and American Association are not liable for any accidents that occur incidental to the game of baseball.
GAME TIMES (STANDARD)
Monday – Friday: 7:10pm
Gates open one hour prior to all game times. Game times are subject to change.
The Gary SouthShore RailCats prohibits food or beverage, bottles, cans or containers of any kind brought into Steel Yard. Infant formula and bottles is the only exception. Fans may exit Steel Yard at any time. Fans are advised to keep their tickets in the event they need to leave the ballpark and return.
Guests interested in bringing a group to the ballpark should contact the Group Sales Department at 219.882.BALL or railcatsbaseball.com. Groups of 10 or more receive discounted tickets. Other group programs include Suite and Party Deck rentals, Picnics, Field of Dreams, Birthday Parties and Fundraising opportunities.
Located next to the Right Field Foul Pole, the Fun Zone features inflatables such as speed pitch, bouncer and slide.
HANDICAPPED SEATING/WHEELCHAIR ACCESS
Handicapped and wheelchair seating are available in the Reserved Seats, as well as permanent companion seating. Prices are the same as the sections they are located in.
Tickets, schedules, merchandise, up-to-the minute RailCats news, live game webcasts, history, stats, scoreboard and community news are all available at the official website of the RailCats: RailCatsBaseball.com.
LOST & FOUND
Please report any found items to a RailCats employee or bring them to Fan Information located on the main concourse level.
NATIONAL ANTHEM SINGERS
If you are interested in singing the Star Spangled Banner or O’ Canada at the home RailCats games, please call 219-882-BALL or email us at [email protected].
A game is considered official after 4 ½ innings have been completed, 5 innings if the RailCats are losing. If a game is postponed prior to being an official game, please hold on to your ticket and listen for announcements regarding the rescheduling of the game.
Parking is available around Steel Yard. Parking is FREE in Lot B located outside of the Right Outfield Fence. Parking is at your own risk. The RailCats, City of Gary and American Association are not liable to any damage incurred due to foul balls or home runs that may travel into the parking areas. Parking Lot Attendants are available to help with any questions you may have.
Gary SouthShore RailCats souvenir programs are available online at RailCatsBaseball.com.
If a game is postponed or cancelled in the event of inclement weather, your ticket stub will serve as a rain check to any future regular season game during the current season, subject to availability. Tickets must be redeemed in person at the RailCats Box Office prior to entering the gates for another game.
City of Gary ordinance prohibits the resale/scalping of tickets within 1,500 feet from the stadium. All violators will be prosecuted.
Pocket Schedules are available online at RailCatsBaseball.com.
In accordance with the State of Indiana, smoking is not permitted inside the gates at Steel Yard. This includes the Luxury Suites and Party Decks. Smoking is permitted outside the main gates of Steel Yard.
A complete line of official RailCats’ merchandise is available at the team store located inside the Steel Yard. Souvenirs may be purchased with cash, MasterCard, Visa, Discover and American Express. All mail orders will be subject to shipping and handling charges. The RailCats team store is open during each home game, along with normal office hours, 9:00am – 5:00pm Monday - Friday.
Tickets may be left at the Will Call Window for others to pick up. Please leave the full name of the person to pick up the tickets along with the date of the game. Will Call is located at the Box Office next to the Main Gate. NO TICKETS WILL BE RELEASED WITHOUT A PHOTO I.D.
You, our guests, are the focus of everything we do. RailCats employees are here to make your Steel Yard experience special and one full of FANtastic Family Fun. We welcome your comments and suggestions at Fan Information located next to the team store.
The number of innings fans are not having fun while at Steel Yard.
About the Railcats
A day at Steel Yard is non-stop fun, and that's even without the baseball! The RailCats promise a wide array of laugh-out-loud between inning entertainment, great giveaways, jaw-dropping fireworks and a family-first, kid-friendly atmosphere! RailCats fans come in all ages, shapes, and sizes, and the RailCats promise every fan will have fun.
One Stadium Plaza
Gary, IN 46402